Part 418--HOSPICE CARE of the Medicare program statute specifies services required for hospice care and Conditions of Participation (CoP). This group is a forum to discuss issues and questions relating to Medicare CoPs.

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  • I agree with Greg. The CoP's address training the volunteer as an employee without providing guidance to specific roles. The agency is responsible for agency specific protocols. Some agencies tend to use the volunteer in more of a respite capacity while others have extensive training programs for direct patient care. The one section that is remotely close to what you are looking for is:
    (e) Standard: Level of activity. A hospice must document and
    maintain a volunteer staff sufficient to provide administrative or
    direct patient care in an amount that, at a minimum, equals 5 percent of
    the total patient care hours of all paid hospice employees and contract
    staff. The hospice must document a continuing level of volunteer
    activity. Expansion of care and services achieved through the use of
    volunteers, including the type of services and the time worked, must be
    recorded.
    Not a lot of help, but at least now you know where to look - your agency policy and procedure manual.
  • Hi Kelly,
    Sorry for the delay in responding to your follow-up question. The COPs do not specifically address this topic. Generally this is a policy decision by the hospice. This issue is one of proper training. In the past I have heard that some hospices provide additional training to permit their volunteers to feed patients. There are many other factors that come into play such as where the service is being provided. For example, nursing homes are not likely to permit volunteers from an outside hospice to fed their patients.
    Greg
  • The Federal Register June 5, 2008
    42 CFR Part 418
    Medicare and Medicaid Programs:
    Hospice Conditions of Participation; Final Rule


    The COPs for Volunteers can be found on pages 32133-32134.

    Greg
  • I'm looking for the page numbers of the Medicare COPS pertaining to volunteers assisting with the feeding of patients. Does such a guideline exsist?
    Thanks,
    Kelly
This reply was deleted.

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