Join this group if you are interested in growing in the volunteer management field. Today's Hospice Volunteer Managers are expected to carry an ever-increasing load, requiring a broader management skill set. Collaborate here and learn.

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  • Hello , I have a question regarding Volunteer Activity documentation. I am new at my position, the previous coordinator left and wont have any contact with me to answer questions, so this is very frustrating to figure out on my own, No one here know anything about my position or regulations. My question is, Do I need to file a copy of the volunteers activity report in their personal file and send one to medical records?  I keep one in the activity binder, as well as make case Comm notes in the medical record? I am not sure why we need so many copies in so many places?

  • What do you consider a "fair" hourly rate of pay for a Hospice Volunteer Coordinator with 4 or more years of experience?
  • I am looking for some details about spontaneous volunteers. Does anyone know where I might look?
  • My administrator would like me to provide infromation on the ratio of volunteers to patients at various hospices? If you'd be so kind as to tell me what you total census is and how many volunteers you have, I'd be most appreciative. The timeline for this infromaiton is 10/27/10. So your prompt attnetion would be appreciated.

    If you have any questions, please feel free to e-mail me at marcia@rozeroomhospice.org. Thank you.
  • Certified in Volunteer Administration -- check out their website
  • Hi, I am just now joining this group and am wondering what CVA stands for? Also, I am looking for a job description for Hospice Volunteer Manager preferably in one of our regs. My administrator is willing to give me a promotion from VC to VM if I can provide something in the regs or nhpco, etc. Help!
  • many community colleges have classes on volunteer management. You might also check your local DOVA group, who might offer classes. Our local volunteer Central offer 2 day volunnter management training series. At one time the University of Colorado offer a degree in volunteer management but don't know if it still exist and if it is on-line. I still encourage you to start the CVA program is you have all the qualifications that are needed for certification.

    Please feel free to call me to discuss if you wish

    Jennifer Thompson, CVA
    Rivercross Hospice - Tulsa
    1/888.617.2273
  • A good place to look for classes in at a community college in your area.
    I have heard they exist in certain areas.
  • I just have a question I hope someone canhelp me with. I got info on CVA and their certification. I missed it for this year but wonder if anyone has any other suggestions on where to take classes on line oin at a college for easier certification in volunteerism. hope someone can help me- thanks
  • Deborah, do you hold these sessions during the day or in the evening. Currently all my volunteers work, so I am always interested in how to getting working volunteers to in-services

    Jennifer Thompson
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Resources to start a Volunteer Program

Hi all, In addition to other roles, I am the volunteer coordinator for a new agency. I'm trying to find plug and play/prepackaged resources for a program rather than building a program from scratch. No sense in reinventing the wheel. Can anyone suggest any such resources? Thanks! 

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Student Hospice Volunteers: Many Opportunities Available

The first time I volunteered at a nursing home, I was a high school student. A smiling older woman savored applesauce I fed her. I still remember her joy whenever I eat applesauce. This scenario came about as part of my service activities in a school organization I had joined. Many years later, I found myself volunteering in nursing homes again and enjoying it even more. A former principal of a schoolwide service learning school, I have no doubt that service activities positively impact many…

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Good Volunteers: Know How to Hold Them

You’re a hospice volunteer coordinator with a volunteer quota you’re always striving to maintain. How do you hold them? Read these research results explaining what volunteers say are their reasons for staying. What do you think is their number one reason? Volunteer Research Results Frances Shani Parker, Author Becoming Dead Right: A Hospice Volunteer in Urban Nursing Homes  

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CAREGIVERS STORE

Recently Published!!
by Maryclaire Torinus

Surviving Hospice: A Chaplain's Journey into the Big Business of Dying Plus: How To Find a Trustworthy Hospice 

This narrative is an insider’s look into the hijacking of hospice by private equity and professional investors and the subsequent harm to patients, their families, and to the interdisciplinary clinical teams. It was released by a NYC publisher on October 31, 2023. For sale on Amazon.

The author, a hospice chaplain, tells end-of-life stories of her patients who were harmed by financially-motivated policies. This is a book for anyone who is embarking on making a choice about a hospice for their loved one, working chaplains, those in training, and those interested in what dying is like with a hospice who places patients as their primary stakeholders.

Maryclaire's experience working for an owner who sold to a private equity firm helped her to realize that the reputation and viability of hospice is in jeopardy. Her goal is to alert all who love hospice to rid it of professional investors.

— Stacy Juba, author, editor, and award-winning health journalist

"Powerful, beautifully written, and eye-opening, this book spotlights the inner workings of a multi-billion-dollar industry and the effect on patients, families, and hospice staff. The author shares poignant accounts of hospice at its best and worst and the hard-hitting truths she learned on her journey. A must-read for family members exploring hospice care."

— Laura Kukowski, CEO, editor, For-Profit Badger Hospice, LLC

"Maryclaire Torinus speaks with authority, providing this essential handbook for choosing a hospice care team and why that selection really matters."

Greg Schneider President, HVA, co-author of The Changing Face of Hospice Volunteering in Hospice and Palliative Care 

"When I first found out that Maryclaire Torinus was writing this book, I immediately contacted her because in my 25+ years supporting hospice volunteers, I have seen a gradual decline in the quality of care volunteers are permitted to provide the dying and their families. There are a variety of reasons for this that I describe in the Foreward of this book. Maryclaire provides invaluable insights that everyone should know, along with solutions to help others make the right choice in choosing a hospice."

Buy Now